· Solar-powered device can keep working with less power in standby mode. Its working time mainly depends on the scenes to be used. For example, at 25℃, without extern power input, if the device is woken for 20 times and each time it lasts for 60 seconds, it can support about 60 days. That means it can support about 20 hours without any extern power supply

  Note: The above data is obtained from experimental scenarios and for reference only. The actual usage time will be affected by the use of the environment has some deviations

  1) Make sure that the device is connected to the antenna and the 4G SIM card is inserted correctly

  2) Please make sure that the SIM card is available and has remaining data (You can try to insert your phone SIM card to the device, which is easy to check whether it is the device's SIM card problem)

  3) Whether the 4G signal at the current location is normal (You can check by using SIM card of the same operator on the mobile phone at the same location)

  4) Whether the device antenna is broken

  5) Please confirm that the power supply of the device is normal (Please use 5V/2A power adapter. Solar-powered 4G devices have strict requirements on power supply, abnormal current and voltage will cause the device to fail to connect to the Internet or even to start up)

  Note: Make judgment based on whether the device's power supply, signal, SIM card data and other status are normal

  · The 4G camera is connected to the Internet through the LTE-4G network. As long as a normal SIM card is inserted into the device and the SIM card has remaining data, the device will automatically connect to the network after powering on

Configuration steps:

  1) Please connect the antenna of the device and insert 4G sim card correctly

  2) Power on the device, when the indicator light turns to yellow, it connects successfully

  3) Click the "+" button in the upper right corner of the device list. Scan the QR code on the device to add it, or manually fill in the device ID

Indicator light status:

  1) Indicator is off: device is powered off or standby mode

  2) Indicator is red: device is powered on and wakes up, but the network is unavailable

  3) Indicator is yellow: device is connected to the network

  4) Indicator red light flashes continuously: device can't detect the SIM card, please check whether the card is inserted

  5) Indicator red light flashes twice continuously: SIM card can be detected, but device can't connect to the Internet. Please check whether mobile data plan is available

  · Judging the connection status of the camera by its indicator light

  1) Indicator is off: device is powered off or standby mode

  2) Slow flashing red light: device is ready for connecting

  3) Quick flashing red light: device is connecting to the router

  4) Solid yellow light: device has been connected to the Internet

  5) Flashing yellow light: device is connecting to the Internet. If the device cannot connect to the Internet normally, please check whether the router can access the Internet normally

Preparation before configuration:

  1) Power on the camera, press and hold the reset button for several seconds, and then hear the camera prompt "Reset completed". When the camera prompts "Please scan the QR code on the camera and wait for connection" and the (starting with XVV) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is waiting for configuration

  2) The mobile phone opens WLAN and connects the WiFi used to configure the camera network

Configuration steps:

  1) Click the "+" button in the upper right corner of the device list. If the QR code is damaged, click [Can't find the QR code on the device], and select [QR code connection]

  2) Select the WiFi that the device needs to configure, enter the WiFi password, and click [Confirm]

  3) Point the QR code generated by the mobile phone at the camera lens, and continue to operate according to the system prompts

  4) Camera prompts "Received configuration information - Connecting - Network connected" indicates successful configuration, and APP prompts "Added successfully"

Indicator light status:

  1) Indicator is off: device is powered off or standby mode

  2) Slow flashing red light: device is ready for connecting

  3) Quick flashing red light: device is connecting to the router

  4) Solid yellow light: device has been connected to the Internet

  5) Flashing yellow light: device is connecting to the Internet. If the device cannot connect to the Internet normally, please check whether the router can access the Internet normally

  · For example, the device is installed at a height of 3M, the lens hangs down 45°, the detection range is 10M in front of the camera, and a fan-shaped area with a left and right angle of 110° with the camera as the center

  Note: The above data is obtained from the experimental scene test and is for reference only! The actual use effect has a certain deviation due to the influence of the use environment

· If the account is registered using a mobile phone number, and the APP prompts you to receive a verification code via WhatsApp

1) Please make sure that the mobile phone number you use has been registered with a WhatsApp account

2) WhatsApp has been installed on the phone and can receive verification codes normally

1) After logging in to the xiaovv account, select [Profile], click the top profile picture to enter the [Personal information] interface, and click [Account cancellation]

2) After confirming that the information is correct, click [Applies for the cancellation] - [Confirm]

3) After the logout is completed, the current account will be deleted and you will not be able to log in and use this account

Note: 1) If the account registered with a mobile phone number does not receive the verification code, please ensure that the mobile phone number is still in normal use

2) Please confirm if there are no devices under your account. That means you need to delete all devices before cancelling the account