Location distribution of indoor shaking machine card slots
1) The slot is next to the power supply
2) The slot is on the side of the device's head
3) The slot is on the below of lens
Location distribution of outdoor camera card slots
1) The card slot is at the bottom of the device. Remove the waterproof cover and take it out
2) The card slot is in the waterproof cover of the above or below of ball machine lens
3) The slot is in the camera body and needs to be disassembled and removed
Location distribution of panoramic camera and pocket machine card slots
1) The slot is on the side of the camera body
· Open the APP and click [Settings] icon in the device list, click [Recording settings] entering to Recording settings interface. The remaining capacity of the SD card is displayed as a percentage at the top of the interface
Recording mode
1) Only open [Continuous recording]: The recording time is continuous. The recording file should not exceed 10 minutes
2) Only [Event recording] is enabled and the mobile alarm is triggered. Video recording, video recording time is not continuous, recording duration is uncertain, no more than 10 minutes
3) Simultaneously open [Continuous recording] and [Event recording]: Recording time is continuous. Recording duration is indefinite and does not exceed 10 minutes
Video quality
1) Non-panoramic devices can select video quality [SD/HD]
2) The default video quality of panoramic devices is [HD], and the APP does not display [Video quality] options
Note:
1) This interface function settings is only for SD card recording effective, and the default is automatic loop recording
2) After the setting is completed, no matter if the device is connected to the network, as long as the device is powered on, it will start recording
3) When the device is not connected to the Internet, it is necessary to open the real-time preview synchronization device time to ensure that the recording time is normal
4) The recording mode of the solar-powered device working with battery depends on its work mode
Refund instructions
· Due to cloud recording belongs to virtual merchandise, service refund should meet the following requirements
1) Apply within 3 days from the purchase date of cloud recording package
2) The cloud recording package has not been bound by the device
Note: The package has been bound and unbound after using. It does not meet the refund rules and does not support refunds
Refund process
1) Select [Cloud] in the function bar at the bottom of the APP, and click the icon in the upper right corner to enter the [Order] interface
2) Click the [Refund] button for the package that needs to be refunded, fill in the refund application as required, and click [SUBMIT]
3) If the submitted application meets the rules, the system will prompt "refund successful" and the funds will be returned to the account according to the original payment channel
4) If you cannot solve it, please contact the technician (Support center)
· For equipment failure, please contact the seller for after-sales service
· In the APP, you can find the operation tutorial in the upper right corner of cloud recording interface. Click the icon - [Renewal], click cancel icon or [How to close the automatic payment] at the bottom of Renewal interface
1) When purchasing a cloud recording package payment, the system can choose to sign a contract. The signed package will be automatically deducted from the corresponding payment channel before the package expires. The renewed package is the same package as the original package
2) The fee will be deducted in the corresponding payment channel 7 days before the expiration of the package, and the deduction information will be sent to the mobile phone number or email corresponding to the xiaovv account 3 days before the deduction
3) The user can cancel the subscription at any time
Refund instructions
· Due to cloud recording belongs to virtual merchandise, service refund should meet the following requirements
1) Apply within 3 days from the purchase date of cloud recording package
2) The cloud recording package has not been bound by the device
Note: The package has been bound and unbound after using. It does not meet the refund rules and does not support refunds
Refund process
1) Select [Cloud] in the function bar at the bottom of the APP, and click the icon in the upper right corner to enter the [Order] interface
2) Click the [Refund] button for the package that needs to be refunded, fill in the refund application as required, and click [SUBMIT]
3) If the submitted application meets the rules, the system will prompt "refund successful" and the funds will be returned to the account according to the original payment channel
4) If you cannot solve it, please contact the technician (Support center)
cloud recording is a value-added service. After activation, you can enjoy cloud storage, email notification and other functions. Failure to activate the service will not affect the basic functions of the device
The basic functions include:
1) Network configuration function
2) Remote connection function
3) Device alarm function
4) SD card recording function
